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Returns Policy

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your special day from
as far back as 2005

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The Day That - Returns Policy

Our returns policy

In the unlikely event your photograph or frame is damaged in transit, please contact us immediately. 

We will arrange for the damaged goods to be returned and replaced at no cost to you. Because The Day That photographs are personalised, we are unable to accept returns if you decide you no longer like the photograph. Before ordering, you can view an enlarged, embossed version of your chosen photograph to make sure you are happy with your choice.

View The Day That's trading terms and conditions.

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Need help with your order?

Give us a call on 01736 798012 and we can have a friendly chat about your beautiful photograph.




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